Stop paying for locked-down AI. Snow-Flow lets you use your approved LLMs (Claude, GPT, DeepSeek, local models) to build ServiceNow solutions. Built by developers, for developers.
ServiceNow Build Agent locks you into their AI, their models, their pricing. Snow-Flow gives you freedom.
Snow-Flow agents autonomously complete stories from Jira & Azure DevOps, create isolated update sets, and write documentation to Confluence or ServiceNow.
Pull stories directly from Jira. Snow-Flow reads requirements, builds solutions, and updates ticket status automatically.
Connect to Azure Boards. Complete work items autonomously with full traceability back to your sprint backlog.
Every story gets its own update set. Clean deployments, easy rollbacks, perfect audit trail.
Auto-generate technical documentation in Confluence. Keep your wiki in sync with your codebase.
Write knowledge articles directly in ServiceNow. User guides, release notes, and technical specs.
Specialized agents for different tasks. Planning, coding, testing, and documentation work in parallel.
A side-by-side comparison of Snow-Flow's open approach versus ServiceNow's proprietary AI solution.
| Capability | Snow-Flow | Build Agent |
|---|---|---|
| AI Models | 75+ providers - Use YOUR approved models (Claude, GPT, DeepSeek, local) | NowLLM only + optional Azure OpenAI |
| Source Code | Open source - Elastic License 2.0, audit & customize | Proprietary closed-source |
| Development Environment | Any IDE - VS Code, Cursor, JetBrains, terminal | Browser-based Studio only |
| Starting Cost | $0 (open source) or $99/dev/month | $100-200/user/mo + $150K-$4.5M implementation |
| MCP Tools | 410+ tools across 23 specialized servers | Proprietary non-MCP API |
| External Integrations | Jira, Azure DevOps, Confluence | ServiceNow ecosystem only |
| Update Set Management | 1 story = 1 update set automatically | Manual update set management |
Start with open source. Scale with managed cloud. All plans include 410+ ServiceNow tools.
"We got tired of being told which AI we could use. Snow-Flow is our answer: use any model, any IDE, any way you want."